SHIPPING & RETURNS
Shipping Policy - Return & Exchange Policy
All of our international orders are sent via dhlDHL or swiss posalpostal service to ensure proper tracking.
Although we only ship to countries where CBD is legal, occasionally our packages get held at customs for reasons we are not privy to. WE ARE NOT RESPONSIBLE FOR PACKAGES HELD AT CUSTOMS and CANNOT REFUND you if your package was held at customs. This is also stated in the terms and conditions you agree to when you make a purchase.
From the moment payment is received, the goods will be shipped on the same day or the next working day and usually reaches you within 1-2 business days within Switzerland. In countries within the EU, it usually takes between 2-8 business days.